Hence I've swapped interfaces and cables. 1 Home Entertainment Tech Resource. 1. We tried to watch Lord of the Rings on blu-ray over the weekend and the receiver would cut the sound if there were any loud or sudden sounds. Press question mark to learn the rest of the keyboard shortcuts. Subwoofer Pre-out USB Type-A Input (Front) for Audio Playback via Compatible USB Memory Devices MM Phono Input and Equalizer for Turntable Connection (Rear) Direct . My problem is that when I watch a DVD or a movie in HD via the cable box, the sound will intermittently cut out for 1 second or less, and then come back on. whats the receiver model? The volumes are the same. I tried disconnecting all of the speaker wires and re-connecting them. Follow these steps to try to resolve this issue: Turn off the Audio/Video (A/V) stereo receiver. Nope, if we turn the volume down to near whisper levels, it doesnt happen. function. Sony TV A8 55 oled and Onkyo TR646 connected via arc. Better to take the offending item to a council refuse centre. The battery is your primary power source. I have spent a total of $8,000 on my home theater equipment, and I cant seem to get it to work correctly. It may not display this or other websites correctly. What kind of volume levels are you trying to attain while using the receiver and player? Im sure its the spikes. This current issue you're having would indeed sound like the AVR's protection circuitry is engaging and the first suspect would be speaker wiring even a single thin strand shorting could cause what you're experiencing, however if you are absolutely sure this is not the case then your unit is indeed defective and my guess would be the seller decided to stick you will someone else's returned unit after you returned your first unit and I think you can now guess why this second unit was returned to them in the first place. Create an account to follow your favorite communities and start taking part in conversations. Only sound coming from external devices works. Nah, you shouldn't be burning electrical goods. That's why it was repaired out of warranty before. Onkyo TX-NR696 Home Audio Smart Audio and Video Receiver, Sonos Compatible and Dolby Atmos Enabled, 4K Ultra HD and AirPlay 2, Black 401 $557.99 $ 557 . Open the URLs, which are collected below, and you will find all the info you are interested in. Presumably you need a more powerful amp section. Five years old is sort of ancient, though. Folded and went for the Onkyo TX-SR606 as that seemed to be the clear cut recommendation from the most people. Onkyo TX-SR503 Audio . Too high a levels can cause an AV receiver to go into protection mode in order to prevent serious damage from occurring. For a better experience, please enable JavaScript in your browser before proceeding. Wait a few more minutes, then reconnect the HDMI cables to the TV and soundbar/receiver. Mine will work for a few minutes and then sound will cut out. Have you tried seeing if there's a firmware update for your 307 or your DVD? So I received my second refurbished Onkyo receiver in the mail a few days ago. Maybe simple to someone else though. TV settings are: eARC Mode: ON Audio output: Auto 1 DTS Passthrough: ON Receiver settings: It is setup for a 5.1.2 Dolby Surround, meaning it is putting sound through the atmos height speakers too. . $74.99. 1) Heated the chip with hair dryer for few minutes. If the audio sound is intermittent through one or more of your speakers when playing your stereo, there may be a problem with the connection or a problem with the speakers. Does anyone have any ideas about what is going on? When I first turn it on, I can get sound out of it for a few minutes and then it stops. The dynamic range compression modes shouldnt cause this problem if they were turned on, but might actually help with it by keeping the peaks from being so peaky. Also, check that it's not on mute and that the input and output are all connected properly. I set everything up and started watching tv. The only fix is to remove and replace the HDMI cable at the ATV. Doesn't Onkyo refurbish the units for the reseller? They are going to let me know next week what the problem is and when it can be repaired. I also have an OPPO DVD player hooked to the receiver via coax, and a Comcast Motorola HD receiver connected via fiber. HT-RC260 receiver pdf manual download. Powered by Xenforo, Hosted by Nimbus Hosting, Original design Critical Media Ltd. If this is your first visit, be sure to My last Onkyo receiver had this until it finally shorted out and fried. Onkyo's new line also includes the TX-RZ50 a 7.2.2-channel receiver with seven HDMI inputs and two out, which will retail for $1099. JavaScript is disabled. The problem may be in the boards, but this is a cheap and good thing to try. Hello. Receivers / AV Receivers. My advice is to check your speaker connectors at the receiver end. Update (04/02/2017) Here are the steps that I tried recently. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I cannot get sound out of any device that is connected to it. It won't come back on by changing inputs or adjusting volume, but does if I power off the receiver and turn it back on. re: Onkyo receiver HDMI problem PSA. Sony A95L QD-OLED, X95L MINI LED And Full BRAVIA Range For 2023 (In-Depth Interview). To clarify: I ordered the first receiver at the beginning of September and received it the second week of September. I have Monster Cable 12 gauge running to all speakers. Most TVs include analog and digital audio outputs for this purpose, but that requires running another cable between the TV and sound system, while ARC allows for a clean, single-cable solution.. 2) Let it cool down. JavaScript is disabled. Here, you'll want to select the options that fits your system best. AVForums.com is owned and operated by M2N Limited, Connect the HDMI OUT jack to the . I have a similar setup (but on a much smaller scale) hooked up in a different room, and it works great (of course its the cheap stuff that always works). Lately, I can't get it to work at all. HDMI = periodic audio drop outs - Audiogon Discussion Forum https://forum.audiogon.com/discussions/cable-onkyo-hdmi-periodic-audio-drop-outs This receiver is also used for the Xbox and regular TV and it works fine under those circumstances. Onkyo unveiled the TX-SR605 A/V receiver in 2007the first AVR to feature Dolby TrueHD and DTS-HD Master Audio compatibility. My son plays all those loud FPSs and has never had this issue. Come join the discussion about home audio/video, TVs, projectors, screens, receivers, speakers, projects, DIYs, product reviews, accessories, classifieds, and more! 5 Forget and Re-pair the Bluetooth Device After checking, call Onkyo and hope they honor the warranty. company number 03997482, registered in England and Wales. Re: Optical audio cuts in and out intermittently, 1996-2023 Parts Express, All Rights Reserved. This page was generated at 12:33 AM. Onkyo AV Receivers offer all the features you could want - Dolby Atmos, THX, Dirac Live, HDMI 2.1 and more. Returned receiver for a brand new one but still the same issue. I have no other suggestions except to contact Onkyo (are you sure they will honor a warranty?). $59.99. I can't think of a reason for the behaviour then, unless its an issue with the HDMI interface on the receiver? Reddit and its partners use cookies and similar technologies to provide you with a better experience. So I've got an Onkyo HT-R390 that has been giving me some problems. Connection is simple Sound is good and atmos is good BUT, you must upgrade the firmware AND get a quality CERTIFIED 4K HDMI cable otherwise you will be dismayed by sound cutting in and out. Sponsored. The audio comes back, but then it will cut out again repeatedly every few minutes. Otherwise, open the window. All times are GMT-5. The cable goes to my TV screen then out via digital coax through toslink converter and optical to my old HK receiver . Stumped on a Tech problem? $45.00 + $24.71 shipping. The receiver normally shows what audio mode I'm using (ie dolby pro II, etc..) but during the cut out it shows pcm 48 then resumes playing. Changed many settings on the AV receiver i.e. Is there a different optical input on the back of the Onkyo receiver? The audio works most of the time but several times per movie audio stops for a fraction of a second. It's been happening for a good while too, though now it's troublesome for me. I got this one on Monday, plugged it in yesterday and found the issue last night. check out the, If you have an immediate customer service issue, please visit us at. Set your A/V receiver to the input where the cable is connected. Thanks for letting me know. For a better experience, please enable JavaScript in your browser before proceeding. Onkyo / Integra / Pioneer - Flagship 2022/2023 models finally starting to arrive. http://www.samsung.com/au/support/skp/fa. I have replaced the receiver twice now, replaced the DVD player, disconnected the surrounds, and even disconnected the sub to no avail. The Fora platform includes forum software by XenForo. There's no way to know this for sure now but it could have been that your first Oink unit was working properly the clicking could have been it switching DSP modes and there are ways to get around this, however that boat has sailed so I won't dwell on it. Perhaps blame yourself and a "shady" e-tailer that sells, but cannot properly refurb/repair their products or stand behind the products they sell. I have had an Onkyo surround system for a few years now. What I have noticed is that if I don't touch the volume or the controls for a while, the amp turns off - if I adjust the volume or skip a track every say 20 minutes, the amp stays on - weird hey! I changed the input to the blu-ray player and same exact thing happens. 5) Sound started coming for few minutes then no sound again. Audio drop out on ATV 4k I know a similar issue was discussed here a few years ago, but the audio from my ATV 4k invariably drops out totally when changing streaming programs or from Apple TV+ to say Apple Music. When I use the DVD even low volumes kills the box. They told me to return it and they would send me another one. With some DVD-Video discs, you need to select an audio output format from a menu. Verify that the balance control is centered and the volume is high enough to be heard. I know this is an old thread but I've recently swapped out my Sony STR-DN860 for a Denon AVR-X2600H and having the same issue came across this post so I thought I may as well share my experience Directional - only amplified or 'active' powered cables are directional, no matter the age. The model is TX-NR787.