Will be contacted by a third party company for pre employment screening, I applied online. Get a quick guide about Delta airlines refund policy & rules. Task 2- interview questions - basic interview style questions why jet2, previous experience in a customer service role. Tra due giorni far il secondo step. First, an online assessment. Free interview details posted anonymously by Jet2.com interview candidates. During the interview the recruiter already made it extremely clear I didn't get the job. I interviewed at Jet2.com and Jet2holidays (Leeds, England) in Feb 2020. Applied online through the Jet2 careers website. summary. when were you proactive
With over 1,500 colleagues, and growing, our commercial office teams perform a wide range of roles pivotal to our ongoing success. Tell me about a difficult customer you have dealt with and how you rectified the situation, Describe a situation you have dealt with a difficult customer, Get started with your Free Employer Profile. Anonymous Interview Candidate in Blackpool, England, I applied online. Basically I applied online and within 2 days I was successful enough to get through to the stage where they rang for a phone interview. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Step one: submitting application. You can dial theJet2 customer service numberanytime from anywhere. Goodie bags packed with special treats Over 60% of our holidays are sold online! Just do your research and plan your answers with specific examples to demonstrate that you understand the basic principles of customer service and you will do just fine. Application was online. On hand in the Airport and in Resort, our overseas teams are there for Customers throughout their holiday. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. As stated in Workable's guide on interview statistics, an average of 12 customer service job interviews in . Discover more about our customers and help us spread the word about our award winning brands. Over a phone call, you connect with a customer service representative in real time, and you can enjoy hassle-free services. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Fly with us and take your career to new heights. Jet2 Customer Service. Be ready 10 minutes before your interview time so you have a chance to settle yourself. Jet2.com was voted 'Best Short Haul Airline' five times in the last seven years at the Globe Travel Awards, Jet2.com 2002-2023 A subsidiary of Jet2 PLC, Meet Kay, our Head Of Recruitment. I interviewed at Jet2.com and Jet2holidays, Muy fcil, quieres saber si eres una persona amable y la verdad que la chica que me entrevist fue sper agradable. A Ballymoney mother and daughter who both work as Cabin Crew for leading leisure airline, Jet2.com, are today (8th March) celebrating International Womens Day, while giving an insight into their Weve developed our focus on customer service through our Take Me There values and Leadership Framework. Aydanos a proteger Glassdoor verificando que eres una persona real. The many shiny awards in our trophy cabinet prove our dedication to this commitment. Personally I think its been a waste of time. Jet2.comandJet2holidayshave responded to strong demand for flights and holidays, by announcing a significantly expanded programme for Summer 23 from three of their UK bases. Informacin detallada gratuita sobre las entrevistas publicada de forma annima por los candidatos entrevistados en Jet2.com and Jet2holidays. Slightly unprofessional. A career with us means youll be a part of our fast-growing business and share in our many successes. Asked 5 August 2021. Well done everybody. excuses voor het ongemak. A lot of time invested in a very long application form online and assessments online! And thats the case whether its our customers or colleagues. Youll keep us flying and give support both in the air and on the ground. Every process has own aim to demonsrate my skills. Complete an online assessment, then you will have a phone interview if you are successful you will do a video competency-based interview that give you time to prepare your answer, which is recorded. Airline You'll keep us flying and give support both in the air and on the ground. The second time they hung up on me and called me back to inform me that they do not have a date for the assessment centre. Internet and download speeds. Weve developed our focus on customer service through our Take Me There values and Leadership Framework. Fly with us and take your career to new heights. Is First Class Worth It On British Airways? The process took 1 week. At Jet2, we always strive to reward the amazing work of our colleagues. Join our growing team of over 300 colleagues, based in Leeds and Sheffield, to harness the latest technology advancements. I applied online. Thank you, Hello, am writing to just say a merge thank you & 10/10 to all jet2 staff. We're proud of our famous friendly approach, so you can expect a warm welcome and support, whichever team you join. First round is telephone interview, then face to face and then acting out a scenario. Your IP: Our growing fleet of Aircraft are expertly maintained by our dedicated teams of engineers across the UK and overseas. The eight job interview questions you need to have an answer for. The assessment day consisted of: a presentation about the company. Usually, the waiting time is 30 to 45 minutes. Followed by a video interview. Questions about myself and my experience from past jobs. What are the biggest competitors in our industry? Applied on the 11th of February. And we focus on delivering these values at all times. The assessment day consisted of: a presentation about the company. Choose how to contact us. Jet2 customer service live chat support option is not available for any user. Jet2.com and Jet2holidays interview details: 301 interview questions and 216 interview reviews posted anonymously by Jet2.com and Jet2holidays interview candidates. Reviewed March 17, 2022. Home; About; FAQ; Service Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. The process took 1 week. View All. Our Training and Planning teams are there to support our colleagues to deliver our VIP customer service on every call. Extremely helpful assistant. The process took 1 week. I thought I had done very well in all of these however I was unsuccessful. The process took 2 weeks. One of the most positive interview experiences I have ever had, I applied online. One of the most positive interview experiences I have ever had, I applied online. Documents checked and uniform sizes taken. Efficiently managed changed our flights. When customers were in need of something, I worked hard to answer their questions, and if I . The hiring process at Jet2.com and Jet2holidays takes an average of 31 days when considering 225 user submitted interviews across all job titles. Over 10 years of experience in the Airlines & Airport industry, in various sectors such as Leadership, Employee Evaluation, Business and Product Development, Customer Service, Aud At Jet2holidays we are all about delivering a VIP service to all of our customers, whether they book directly with us or with one of our valued Travel Agent Partners.Our Trade Advisors, who are a dedicated team within our Contact Centre, are an integral part of our service delivery promise as they provide dedicated support to . This website is using a security service to protect itself from online attacks. I interviewed at Jet2.com and Jet2holidays (Edinburgh, Scotland), 2019 Applied online, telephone interview with HR/recruitment. questo messaggio, invia un'email all'indirizzo After I passed this which I found out as soon as I had answered the questions. Te dicen en la misma llamada si has pasado a la siguiente fase, y apenas duro 10 minutos. pour nous faire part du problme. Followed by a video interview. Describe a time when you provided high-quality customer service. #Jet2 #CheersTo20Years. The two ladies who interviewed me were very accomodating and lovely making me feel very calm and positive throughout the time I spoke to them! Jet2.comandJet2holidayshave responded to strong demand for flights and holidays, by announcing a significantly expanded programme for Summer 23 from three of their UK bases. Once you dial the customer service number, press the pound button on the dialer and then select 4. A Customer Service Advisor's primary goal is to resolve all customer queries and ensure that customers are satisfied with the company's service or products. Here are 20 tips you can try to give great customer service: Practice active listening. Then a phone call asking some questions. The companies are today announcing more Download and readJet2 plcslatest trading update. Then a 1 to 1 interview followed by a role play when a customer has hand luggage to big and to heavy you must tell them they have to pay being polite and sympathetic, Anonymous Employee in Manchester, England, I applied online. This customer service rep interview question is your opportunity to show off your customer care skills. Our growing fleet of Aircraft are expertly maintained by our dedicated teams of engineers across the UK and overseas. Reasons why Jet2 was chosen as a career. tell the interviewer if the line is bad or you cannot hear. Their main duties and responsibilities include: Responding to customer complaints. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. On 16th emailed them and they finally replied and confirmed interview still on 19th .Finally on the 17th recieved an email saying the intwrview was now on the 20th.no explanation or apology .emailed back stating i had took the 19th off as they requested. Cheers to 20 years, and many more to come. Assessment day lasting 4 hours
I interviewed at Jet2.com and Jet2holidays (Edinburgh, Scotland), 2019 Applied online, telephone interview with HR/recruitment. Jet2.com and Jet2holidays fly high at prestigious Globe Awards. Based on 543 salaries posted anonymously by Jet2.com and Jet2holidays Customer Service Advisor employees in Holme. Online application
First, an online assessment. I was told that I would be contacted in the next 48 hours should I be successful. Apply the CARP method. Handling Short term insurance quotes. . Usually, it takes about an hour maximum to get a response from an expert. Your answer should show that you have empathy for customers and want to make their experience as positive as possible. telephone interview with HR/recruitment. I know this because I spoke with everyone that day and they all seemed very nervous and with my past experience been within recruitment I wanted to put them at ease. View All. Short, straightforward and to the point. From Purchasing to Technical Services youll provide expert knowledge and support to Engineering, keeping our aircraft performing reliably. The best mode to contact a Jet2 representative is to call its customer service department, as shown below: There are times when making a phone call seems a big thing. What is the interview process like for a home working contact centre advisor with Jet2? Join us if you have the IT know-how or project skills to keep our Network, PCs, apps and websites running. para informarnos de que tienes problemas. Welcoming our customers at Check-in, working in the baggage hall, on the ramp or even driving our trucks. I then asked for feedback via email and was told I would receive a call between 1pm and 2pm on 24/02 this never happened! Birthday cake Your email address will not be published. Online application
While +44 203 059 8336 is Jet2.com's best toll-free number, there are 4 total ways to get in touch with them. Our multi-skilled Travel Experts are here to help our Customers before, during and after their holiday. Recruitment Systems & MI Analyst. Common stages of the interview process at Jet2.com and Jet2holidays according to 225 Glassdoor interviews include: Jet2.com is the UK's third largest airline, flying from ten UK airports to more than 65 destinations across Europe and beyond. Tell me a time when you have delivered excellent customer service. Jet2 back in black despite 'difficult return to normal operations' . Thorough but very friendly. Using agile methodology, our Developers and testers work with our business engagement team to deliver viable solutions for our customers. I applied online. Very Friendly. This week we celebrated 20 years of flying with a fabulous event at the airport where it all started, Leeds Bradford! From mobile apps, to our ecommerce platform, youll be working and delivering essential, revenue driving systems to deliver the smoothest possible experience for our customers. Se continui a visualizzare The hiring manager will want to know that you're comfortable working with others and have the communication skills necessary to complete team projects together. Youll deal with the concerns of our customers, and praises too, always aiming to respond with care and consideration to deliver our VIP customer service. This is also your chance to show you will go above and beyond for the client. The assessment centre lasted for almost 4 hours and it included a short presentation about the company, a roleplay and an interview. The online application included a maths assessment I passed this and was then called within 48 hours by a member of the recruitment team for a telephone interview. Found out as soon as I had done very well in all of these however I was told I... 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