For any additional inquiries about our Safety-Assured Vacations orCOVID-19 viral testing, pleasecontactthe resort directly. We are pleased to know that you enjoyed our facilities and activities. Your feedback is very important for us so we keep improving to offer even better experiences in the future. Are any cleaning services offered at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Lazy River. You have to empty it lots. 1 hour to airport on way home, Dear Erin, Thank you for your preference and above all for your feedback, it will be taken into account as it is our main improvement tool. We went early the first time right at 6:00. Planet Hollywood Adult Scene Cancun, An Autograph Collection Resort - All-Inclusive Costco Member Reviews 3.9/5 ( 238 Reviews ) Costco Star Rating 4.0 Star Hotel Carretera a Punta Sam, SM006 Mza 002 Lote 07-08, Zona Costera Zona Continental, Cancun, Quintana Roo, 77400, Mexico The Planet Hollywood Hotel is in Playa Mujeres, north of Cancun. Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offers a private beach where you can enjoy the shade from a beach umbrella or get a beach massage, plus you'll be 2.8 mi (4.5 km) from Playa Mujeres Golf Club. My husbands only pair of sandals fell apart, and he contact cemented the soles back on so that my husband could get the last few days of our trip out of them. We had to wait but probably only 45 minutes. The bartenders are all amazing and friendly. We waited for an hour and half the next time and were seated by 9 and ate by 10. Worried about him. Quotes displayed in real-time or delayed by at least 15 minutes. Indulge in delicious Brazilian cuisine, churrasco-style, at Braza Grill & Churrascaria. Whether youre looking for a romantic escape or a fun-filled adventure with friends, you can Vacation Like a Star in the selfie-worthy setting of Costa Mujeres, Cancun. I'm upset & feeling as if I'm being restricted to certain restaurants either because of class levels or race. Areas that needed improvement were housekeeping who didn't replenish basics like wash clothes and coffee. It was very good. This was a daily occurrence. Your assigned Personal Agent is on hand at all times for any request you might have. However, I have traveled many times to many different resorts and I was very disappointed in this one. The staff were friendly, including Yomelly our dedicated personal agent (Star Class upgrade) who was there to help whenever possible. We are finally moved. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. This resort was absolutely amazing, and it has EJtheTravelDivas stamp of approval for a spot where you can enjoy your vacation and turn all the way up with non-stop activities or all the way down, should you just want to max and relax. It started rough and had to change rooms twice due to an odor in the first room and in the second room the shower had mold and a hole in the shower ceiling. Primary Menu. Dear Scott, Thank you very much for being our main Star of the show and for your comments, both towards our hotel and the service of our team, but most of all for letting us know about all the fun you had at our resort with your friends. We are continuously looking for new and better ways to improve our operations, we hope that on your next stay with us will be even better than it was this time. Yes, the adult side gives you access to both sides as well as two restaurants that are available only to the adult side guests. We found the food and drink to be good. I could go on and on about how bad this experience was. Our check in was fast. Including spa and cabana rentals. Yes, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offers an airport shuttle for guests. We also ate at Italian twice. In the spirit of Valentines Day and love, and by that, I mean self-loveI jumped on a plane and headed to Mexico, not only to celebrate the day with myself but to check out the brand new Planet Hollywood Beach Resort in Cancun. Our check in was fast. We waited for an hour and half the next time and were seated by 9 and ate by 10. One night we went right at 6 again. I thought that it was only our group that were not having a good time but we had conversations with many other people that shared the same feelings about the resort. We are not picky. My family and I chose this Planet Hollywood Cancun based on the pictures and its 5 star rating but I wish we would have done more research. Come and meet the new Guy on the block. Yes, dry cleaning and laundry service are offered to guests. Overall we enjoyed our time. The perfect A-lister escape, this adults-only aged 18+, all-inclusive paradise features a private stretch of white-sand beach, exhilarating pool parties, gourmet restaurants, and lively bars all in a luxe, modern setting. With 5 pools, 10 restaurants, and 11 bars, as well as a veritable Milky Way of activities, Planet Hollywood Beach Resort Cancn is star quality. Yonathan is the best! Our on-site excursion partner offers unmatched ease of access and preferential pricing exclusively to our guests. We hope to receive you again very soon. You dont need to leave the comfort of your suite to indulge in an award-worthy meal together. From Diners, Drive-Ins and Dives, Guy Fieris Burger Joint brings a unique dining experience with his revved-up menu. The staff were friendly, including Yomelly our dedicated personal agent (Star Class upgrade) who was there to help whenever possible. Indulge in the incredible flavors and techniques of Japanese cuisine. 2023 FOX News Network, LLC. You must take the test no more than three days before your flight. Chichen Itza, Cenote and Valladolid All-Inclusive Tour, Captain Hook: Pirate Show and Dinner Cruise in Cancun, Private Yacht 46ft Sea Ray Snorkel up to 15 pax 23P2, Private fishing charter Bertram 31ft 6 pax max if you don't fish you don't pay, Hip Hop Sessions Boat Party Cancun (Adults only), Coco Bongo Cancun Gold Member VIP Night Out by After Dark, Sailing Experience to Isla Mujeres in a Catamaran with Open Bar, ATV Jungle Adventure with Ziplines, Cenote & Tequila Tasting, 5-in-1 Cancun Snorkeling Tour:Swim with turtles, reef, Musa,shipwreck and cenote, Private Yacht Rental Sea Ray 46ft Cancun 23P3, Private Yacht - 46 ft SeaRay Cancun Bay Snorkel 23P4, Luxury Catamaran and Snorkel. The attention to detail is flawless when it comes to these room accommodations, regardless of which side you book. Overall, we had a great week and would be happy to return to this resort in the future. Lilly failed to deliver on every level. Yes, guests have access to a pool, a fitness center, and fitness classes during their stay. Punta Sam, Carretera Mza 002, Lt. 7 Salinas, Costa Mujeres 77400 Mexico, Lock in the lowest price from these sites. Amazing resort, enjoy the staff and the shows. What food & drink options are available at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Some seaweed. Bottom line is save your $$ and just tip well to the other employees. Dinner was the worst, you can't make reservations to any place other than Hibachi. I wrote a blog about what its like returning to the United States with a negative COVID-19 test. The resort itself was very clean and everyone was friendly. Stay connected while youre away with a suite of tech-savvy services. Welcome to Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort Vacation like a Star. Housekeeping was ok. We didnt get fully restocked towels or toiletries consistently even with tipping. I wouldn't go back or recommend. Ours were Viri and Tharvin. Unwind and celebrate life in this romantic Italian trattoria where you can indulge in favourite Italian comfort foods and an ambient dining experience. Party like Hollywoods elite with a classic cocktail or your favorite tropical drink at Studio Disco Bar & Lounge. My husbands only pair of sandals fell apart, and he contact cemented the soles back on so that my husband could get the last few days of our trip out of them. Which is a major bonus considering the problems with getting into restaurants around the resort. We had mold. Enjoy classic drinks in a classic spot: within a cave next to the lazy river. We also ate at Italian twice. The surf was rough. However, it did end promptly at 10:30. Does Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offer any business services? You have arrived. Allow our culinary team to whip up something spectacular to savor in-room, day and night. Star Class Producer Suite Swim Out. I do understand that the area becomes "adults only" around 8pm, with the disco starting (I believe) around 10pm. The resort itself is only a few years old, and we really liked the clean, modern design of the rooms and the facilities. Didnt have one obviously because we were told you didnt need to make them. It was a really long shuttle 1.5 hours on way there. We liked both the Italian restaurant and the burger bar for lunch, and enjoyed the take away pizza as well (just be sure to order well in advance of when you plan to eat). 2023 Planet Hollywood Cancun Adult Scene. Quotes displayed in real-time or delayed by at least 15 minutes. Everything Ive read has been in Spanish and Ive put it through google translate- it seems either no English language news publications are picking up on the story or its being suppressed in some way. Invite your loved ones to a star-studded, all-ages getaway. Erica James is a travel agent and blogger that strives to help people travel well by providing hassle free travel planning, amazing travel experiences, travel tips, products while trying to exceed expectations without exceeding the budget. Rooms with a ocean view are available upon request and are subject to a higher rate. Take a look at our list of awards and recognitions. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. Here, on the beautiful white-sand beachfront of Costa Mujeres, you are the star, and this unique all-inclusive resort is your fabulous stage. If he wasnt in our section, he instructed the other servers of what we wanted. Yes, free parking is available to guests. Be sure they will be even more motivated. Are there any historical sites close to Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? We went early the first time right at 6:00. Once we didnt get in. There are two sections to the all-inclusive resort complex where you can vacation like a starthe family side and the Adult Scene side. The subpar parts: Our room was not great. Currently, there are no COVID-19 protocols or requirements to travel to and gain entry into Mexico. Is parking available at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? The restaurants vibrant flavors co-star with beautiful ocean views for an elegant dining experience. Breakfast was excellent. Cabana staff was amazing as was our cook Chef Covles at the Japanese restaurant. Besides a couple of waiters at the So Cal restaurant, service was not up to par. Reserved exclusively for Adult Scene gues. (iStock). We can't thank Yonathan, Emily, and Ricardo enough for their dedication to making sure their guests are fully satisfied. We are glad to know that our resort and crew exceeded your expectations. We can't thank Yonathan, Emily, and Ricardo enough for their dedication to making sure their guests are fully satisfied. Generally the resort was decent. [removed] [deleted] hace 2 a. We are looking forward to your next visit in the near future. We enjoyed the Lazy River and playing Bingo. The beach servers were the friendliest. The best night for entertainment was the Queen tribute. But really wasted his afternoon. Also there was rarely popcorn there which did disappoint the kids. Heres What You Need To Know About Planet Hollywood Cancun, Click to share on Facebook (Opens in new window), Click to share on Pinterest (Opens in new window), Click to share on WhatsApp (Opens in new window), Click to email a link to a friend (Opens in new window), Click to share on Twitter (Opens in new window), Click to share on LinkedIn (Opens in new window), Check out my travel tips, tricks, and reviews on YouTube, Episode 93: My Clients Experience at First All Inclusive, Episode 92: Why Are Yall So Mad While Traveling, Episode 91: A Travelers Experience: First All-Inclusive Resort, a nice-sized bathroom stocked with Planet Hollywood branded toiletries, the lobby bar on the family side because it was decorated super cute and had a good vibe. Fully restocked towels or toiletries consistently even with tipping and were seated 9! Visit in the incredible flavors and techniques of Japanese cuisine parts: room... 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