After that, you should be requested to provide some of information about a reservation. Click for more information and the Thaiger Talk Guidelines. Airline Flight Incidents Thai Airways - refund and cancellation policy Thai Airways - refund and cancellation policy Select problem Flight cancelled by airline Flight cancelled by me Flight delayed Denied boarding Luggage: Delayed / Lost Package tour cancelled Get up to 600 * in compensation and your ticket refunded i i Check claim for free It was booked through Jetabroad, they don't seem to have any care or influence. On Thai Airways, partial reversals are not possible. To get the refund, the traveller has to wait for 7 to 19 Republiciness days if the payment is done with the . THAI is pleased to extend its validity up until December 31, 2023. Once the flight takes off, you will not be allowed to cancel your flight, under the Thai Air tickets cancellation policy. Then, you should inform her/him about revocation and the reason associated with it. Take a look at the following criteria for receiving refunds for your canceled flight: By accessing the main site, a tourist can obtain a refund from Thai Airways. However, those who used an online travel agent to book flights but organised their accommodation separately will have to claim on their travel insurance and will be successful only if they bought one of the 50% of policies that pay out in such circumstances. This policy rule applies to all sorts of fares. From that, you will have the My Booking section. use tab or arrow key for navigate dropdown and press ESC for exit to next menu, Please select country dropdown use tab or arrow key for navigate dropdown and press ESC for exit to next menu, use tab for navigate menu and press ESC for exit from sub-menu, Open an external Thai Airways Facebook in a new tab, Open an external Thai Airways Twitter in a new tab, Open an external Thai Airways Channel on Youtube in a new tab, Link to information about how to add official Thai Airways account on LINE application, Open an external the official instagram account of Thai Airways in a new tab, Meetings, Incentives, Conventions and Exhibition(MICE), Reservation & Ticketing Terms & Conditions, Optional Services & Fees on Code Share Flights. I have tried contacting them to ask whether we can change refunds to flight vouchers without success. Therefore, you can be eligible for a return by following the same steps as when booking a plane ticket. 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Since Covid restrictions eased and borders reopen, passenger and cargo traffic has steadily increased, supporting improved financial and operational performance. A week went by without any response and today i . By clicking Accept, you consent to the use of ALL the cookies. It was an international roundtrip flight (to Europe) for 2 people, so it was more than 40,000 Baht. It is designed to assist a traveler in making a cancellation when it is needed. I was told a few weeks ago that they would refund me but then when I spoke to them the other day they said that I had to take a flight credit or extend. All rights reserved. At times, for many reasons, the airline can cancel a travelers booking. The significant airline, Thai Airways, reserves the right to reject the passenger's money back for refundable tickets when the request is not received within ninety days of the date of expiration. Today, Thai Airways may be canceled for multiple reasons. It is hoped that by 2025 Thai Airways will be back on the stock market and out of financial rehabilitation. The coronavirus pandemic has left visitors with a lot of concern for a longer period. If the change to a higher fare type is needed, passengers need to pay the difference.-Passenger can choose to fly via another destination in Europe. I'm curioue to see how long people have waitied for refunds from Thai? I read about a lot of people being offered travel vouchers in response to this and the same applied to me. Thus, based on the method used, the process for requesting reversal differs. Thai Airways will resume eight connections to Europe starting October 30th, namely London, Frankfurt, Paris, Brussels, Milan, Copenhagen, Stockholm, Zurich, and Munich (January 1st, 2022). From . About 3,800 crew members and 900 pilots are on the payroll and salary totals have dropped to 700 million baht from two billion baht per month previously. Flights from Bangkok to Brussels. Thousands of passengers who had flights cancelled last year by Thai Airways will have to wait another three months to discover whether they will be refunded or have lost their money. Following the Thai Airways cancellation policy, in case a passenger gets infected with a virus, the COVID-19 policy guarantees entire compliance as well as help. Well send you an email to re-activate your account and enter a new password. He commenced working with the Thai Examiner News Desk in May 2018. According to the Thai Air tickets cancellation policy, you may be subjected to a complete or partial refund by reversing a flight. It additionally plays an important function in paying compensation or reimbursement to the tourists. Thai Airways Refunds due to Covid - any luck? Promotion Code. Notwithstanding this, THAI remains committed to extending the utmost attention and care to all customers who have pending ticket refund requests. This website is best viewed with Chrome V.38 or higher, Firefox V.27 or higher, Desktop Safari V.7 or higher, Mobile Safari V.5 or higher and Internet Explorer v.11 or higher.Copyright 2023 Thai Airways International Public Company Limited (THAI). All rights reserved. Several flights on THAIs flight map have been forced to cancel. The Thai Airways cancellation policy can be helpful in several situations. Thai Airways is now offering holders of the previously issued travel vouchers a refund to be processed until March 2024. The Guardian understands that there are thousands of people in Brownes position after asking for a refund rather than a voucher, not only with Thai Airways but with a number of airlines. The following year, Thai lost US$369.5 million. Booking flights with Thai Airways under $99 fligh deals.Thai Airways has lots of flights under $99 for travelers who are looking for budget vacations. It's more the lack of communication which irritates. In January the airline was carrying just 2,092 passengers per day. However, it did not immediately approve proposals in the revised plan to deal expeditiously with creditors in countries or territories where there is a risk, according to the airline, of its aircraft being seized. The Corporate Image and Communication Department of Thai Airways International Public Company Limited (THAI) has clarified that due to the temporary suspension and disruption of operations following the COVID-19 outbreak which resulted in a significant number of passengers being unable to travel, THAI has offered to accommodate passengers who were subject to flight cancellations or travel restrictions by extending the validity of their air tickets or converting their air tickets into travel vouchers equivalent in value to the amount paid for their original booking or refunding the air ticket without any fee or surcharge. Those were acquired in April to meet the demand of increased passenger traffic as the world comes out of the Covid pandemic. Care for passengers while waiting may be declined if the provision of the care would itself cause further delay. Login now. However, there are still challenges with the airline still restricted from flying to certain countries or territories fearing action by key dissenting creditors and comments from Bangkok Bank, which opposes the plan, to the court since September questioning the airlines ability to access further credit to implement its business plan by the end of 2024, the cornerstone of which is a 25 billion rights issue with debts owed to creditor converted into capital before the airline is again refloated on the stock exchange. Under new plans, such payments should be completed by the 31st of January 2024 and will be directly linked to the value paid for the tickets. 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Redeem your THAI Travel Voucher. While you are waiting for the refund, if you wish to redeem the travel voucher, you can make a booking via. 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You can cancel tickets via call the airline and ask the officials to reverse the flights owing to the Thai Air tickets cancellation policy. Well send you an email containing the activation link. These include about a dozen cities within Thailand, points across Asia, as well as airports in Oceania, the Middle East and Europe. Thai Airways resumes flights to Brussels Airport Andr Orban - 7 October 2021 1 Thai Airways will resume flights between Bangkok and Brussels on 1 November, as shown by their newly published timetable. interact with our community. THAI will process the refund in sequential order by no later than March 31, 2024. 3. Web check-in speeds up your check-in process by offering you the option to check in & print your boarding pass directly from your computer. Thai Airways finally given bankruptcy protection in Sept. A representative may inquire about the reason for your calling. A flier can request cancellation through the airlines social media profiles. THAI executive vice president for commerce Non Kalinta announced the decision on Thursday. However, Bangkok Bank, a key dissenting creditor in a submission to the Central Bankruptcy Court has expressed its doubts about the firms high-flying plans to find further credit which includes an expressed intention to relaunch itself on the stock market by 2025. You can raise a refund request online by visiting the official website of Thai Airways. It appears that the airline, kept alive by cargo freight income and the protection of the court through the pandemic emergency, has made substantial progress in trimming its previously huge cost base while capturing market share as the country reopened with other international airlines, for now, scrambling after richer pickings while others are not able to compete on routes to Bangkok as before. Because of this pandemic, many passengers were unable to board their flights. A representative can then access this data. Thaiger Talk is our new Thaiger Community where you can join the discussion on everything happening in Thailand right now. The cancellation policy of this airway identifies two primary ways for this. 2023 Thai Examiner. The court asked for this part of the revised plan to be reworked and raised the issue of treating all creditors equally. This policy or feature can be very flexible for travelers. Are they just been difficult hoping I will take the flight credit? Find the lowest prices for flights from Chengdu to Kuala Lumpur and enjoy award-winning service and in-flight entertainment from Thai Airways See all great offers! Promotion Code. This website is best viewed with Chrome V.38 or higher, Firefox V.27 or higher, Desktop Safari V.7 or higher, Mobile Safari V.5 or higher and Internet Explorer v.11 or higher.Copyright 2023 Thai Airways International Public Company Limited (THAI). Both of these ways have the same goal: to make your revocations easier. -For passengers that already commenced their travels can rebook their ticket at no extra cost, with regards to availability and same fare type.-Passengers can request a partial refund for the travel sectors remaining. TG951/950 Copenhagen -Bangkok Copenhagen are cancelled between 1st of April 30th of June 2021 with the exception of every Sunday. SriLankan Airlines should have immediately refunded your money to your travel agent, GotoGate. But to note that Thai Airways had advise refunds could be up to 180 days to be settle. All customers are now creditors of the company and under Thai law Thai Airways cannot dispurse funds until its rehab is completed. In case, a passenger fails to board a flight and does not apply for money back, she/he will not be refunded any money. There is no service fee in case you cancel your Thai Airlines reservation online. below, then click 'Submit'. The airline has reduced its aircraft fleet to 58 planes, in the process, selling off 45 aircraft while it is expected to have taken delivery of three new Boeing 777-330 ER aircraft in October with two of these planes already delivered on October 18th and 19th while the third is due on October 26th. In its judgement, on Thursday, the court reviewed proposals to amend the plans in respect of creditors abroad who are threatening to seize Thai Airways aircraft because of outstanding debt despite the bankruptcy process. To see how long people have waitied for refunds from Thai refund requests GotoGate! Reversal differs because of this airway identifies two primary ways for this part of the revised plan be. To 180 days to be processed until March 2024 feature can be eligible for a return by following same! Thai Air tickets cancellation policy their flights flight takes off, you may canceled! Officials to reverse the flights owing to the tourists Talk Guidelines which irritates be to. 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